826 search results - page 58 / 166 » The Modernization of a Call Center |
ICC
2007
IEEE
14 years 2 months ago
2007
IEEE
—Jacket matrices motivated by the center weight Hadamard matrices have play some important roles in signal processing and communication. In this paper we proposed a notation call...
IPPS
2007
IEEE
14 years 2 months ago
2007
IEEE
— Detecting all kinds of intrusions efficiently requires a global view of the monitored network. Built to increase the security of computer networks, traditional IDS are unfortu...
SMC
2007
IEEE
14 years 2 months ago
2007
IEEE
— The focus of this paper is mental tension detection in speech to assist control the tension in day-to-day business such as conferences and operations in a call center. It is di...
FGR
2006
IEEE
14 years 2 months ago
2006
IEEE
An unsupervised nonparametric approach is proposed to automatically extract representative face samples (exemplars) from a video sequence or an image set for multipleshot face rec...
SAINT
2006
IEEE
14 years 2 months ago
2006
IEEE
Radio Frequency Identification (RFID) technology has a lot of potential to automate business processes and improve visibility across the supply chain. To realize the full potenti...