826 search results - page 59 / 166 » The Modernization of a Call Center |
JCDL
2006
ACM
14 years 1 months ago
2006
ACM
Digital library interoperability for both documents and metadata is a critical and complex issue. Although many relevant standards have been developed, and continue to evolve, in ...
CSB
2005
IEEE
14 years 1 months ago
2005
IEEE
Traditional phylogenetic tree reconstruction is based on point mutations of a single gene. This approach is hardly suitable for genomes whose genes are almost identical and hardly...
GI
2005
Springer
14 years 1 months ago
2005
Springer
: Voice user interfaces (VUIs) have become very common for telephone based applications, e.g. call centers and value-added services. Though there are advantages for further fields ...
FSTTCS
2001
Springer
14 years 15 days ago
2001
Springer
Abstract. We propose a novel approach to clustering, based on deterministic analysis of random walks on the weighted graph associated with the clustering problem. The method is cen...
DSN
2000
IEEE
14 years 12 days ago
2000
IEEE
Multiple-Phased Systems, whose operational life can be partitioned in a set of disjoint periods, called “phases”, include several classes of systems such as Phased Mission Sys...