826 search results - page 89 / 166 » The Modernization of a Call Center |
SENSYS
2005
ACM
14 years 1 months ago
2005
ACM
This paper describes the design, implementation and evaluation of a search and rescue system called CenWits. CenWits uses several small, commonly-available RF-based sensors, and a...
SIGMETRICS
2005
ACM
14 years 1 months ago
2005
ACM
Multi-server and multi-queue architectures are common mechanisms used in a large variety of applications (call centers, Web services, computer systems). One of the major motivatio...
GW
2005
Springer
14 years 1 months ago
2005
Springer
Simulating realistic human-like figures is still a challenging task when dynamics is involved. For example, making a virtual human jump to a given position requires to control the...
CLUSTER
2003
IEEE
14 years 1 months ago
2003
IEEE
This paper presents an analysis of utilizing unused cycles on supercomputers through the use of many small jobs. What we call “interstitial computing,” is important to superco...
HICSS
2003
IEEE
14 years 1 months ago
2003
IEEE
To determine the important trends and issues in thousands of comments from customers and make strategic decisions about business operations, managers must go over these messages m...