This paper investigates emergent practices around `microblogging', changing and sharing status within a social group. We present results from a trial of `Connecto', a ph...
Louise Barkhuus, Barry Brown, Marek Bell, Scott Sh...
This paper describes a new collaboration technology that is carefully poised between informal, ad hoc, easy-to-initiate collaborative tools, vs. more formal, structured, and higho...
Michael J. Muller, Werner Geyer, Beth Brownholtz, ...
There is general consensus that critical mass at inception ensures the sustained success of online communities. However, no clear understanding of what constitutes such a 'cr...
This paper reports the user study and design of a concept to improve mobile messaging for teens. A study of current mobile phone use by teens (16-18) showed that, while they prefe...
Alia K. Amin, B. T. A. Kersten, Olga A. Kulyk, P. ...
Voicemail is a pervasive, but under-researched tool for workplace communication. Despite potential advantages of voicemail over email, current phone-based voicemail UIs are highly...
Steve Whittaker, Richard Davis, Julia Hirschberg, ...