Many software process methods and tools presuppose the existence of a formal model of a process. Unfortunately, developing a formal model for an on-going, complex process can be d...
Abstract. Service Oriented Architecture (SOA) forms an ideal infrastructure for Business Process Management as applications are invoked using standard interfaces and protocols. Aut...
: Information Technology (IT) has evolved over time from its traditional use as administrative support towards a more strategic role to enforce business processes (BP). But several...
This paper reports on research-in-progress designed to understand adoption and diffusion of e-learning (EL) among small and medium-sized enterprises (SMEs) in northern Italy. The ...
Different advances have been made in the development of software process improvement (SPI) standards and models, e.g. capability maturity model (CMM), more recently CMMI, and ISO...