Software vendors are unaware of how their software performs in the field. They do not know what parts of their software are used and appreciated most and have little knowledge ab...
Henk van der Schuur, Slinger Jansen, Sjaak Brinkke...
Abstract--As the Internet evolves into a ubiquitous communication infrastructure and supports increasingly important services, its dependability in the presence of various failures...
Software services are being promoted as the next big step forward in software engineering.. Inevitably, both service vendor and service client programs will require maintenance. W...