A Knowledge Worker (KW) uses her computer to perform different tasks for which she gathers and uses information from disparate sources such as the Web and e-mail, and creates new ...
Abstract. The FRR (Friendly Rest Room) project creates and evaluates prototypes of a more user friendly intelligent toilet for old persons and for persons with disabilities. Additi...
Paul Panek, Georg Edelmayer, Charlotte Magnusson, ...
Being the client's first interface, call centres worldwide contain a huge amount of information of all kind under the form of conversational speech. If accessible, this infor...
Martine Garnier-Rizet, Gilles Adda, Frederik Caill...
Work-integrated learning (WIL) poses unique challenges for user model design: on the one hand users’ knowledge levels need to be determined based on their work activities – tes...