While earlier work provided a partial view of users’ preferences about manuals, for most users in most work contexts the important question remains open: What do users want in d...
Previous work on understanding user web search behavior has focused on how people search and what they are searching for, but not why they are searching. In this paper, we describ...
This paper proposes a three-stage analysis of web navigation that yields search results being relevant to the user’s interests and preferences. The approach is inspired by ant fo...
A problem with many of today's appliance interfaces is that they are inconsistent. For example, the procedure for setting the time on alarm clocks and VCRs differs, even amon...
This work outlines the design process of a user centered learning object repository. A repository should foster the development and acquisition of both generic and specific informa...