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» The Web Service Modeling Toolkit
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WWW
2008
ACM
14 years 10 months ago
Sewnet -: a framework for creating services utilizing telecom functionality
With Telecom market reaching saturation in many geographies and revenues from voice calls decreasing, Telecom operators are trying to identify new sources of revenue. For this pur...
Sumit Mittal, Dipanjan Chakraborty, Sunil Goyal, S...
CSREASAM
2009
13 years 10 months ago
A Service Framework based on Grades of IdPs and SPs
In Web services, a framework for the separation of authentication (IdP) and services (SP) has been proposed and actually deployed. In this framework, quality of information provide...
Sato Hiroyuki
IVA
2010
Springer
13 years 8 months ago
An Intelligent Virtual Agent to Increase Involvement in Financial Services
In order to enhance user involvement in financial services, this paper proposes to combine the idea of adaptive personalisation with intelligent virtual agents. To this end, a comp...
Tibor Bosse, Ghazanfar F. Siddiqui, Jan Treur
TSE
2010
135views more  TSE 2010»
13 years 8 months ago
Exception Handling for Repair in Service-Based Processes
—This paper proposes a self-healing approach to handle exceptions in service-based processes and to repair the faulty activities with a model-based approach. In particular, a set...
Gerhard Friedrich, Mariagrazia Fugini, Enrico Muss...
HICSS
2002
IEEE
109views Biometrics» more  HICSS 2002»
14 years 2 months ago
Serviceflow Management: Caring for the Citizen's Concern in Designing E-government Transaction Processes
Many authorities have started to use web sites to provide services based on transactions. The guiding vision is often a process portal for citizens that provides access to the cou...
Ralf Klischewski, Ingrid Wetzel