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» The challenges of automated methods for integrating systems
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KDD
1997
ACM
142views Data Mining» more  KDD 1997»
14 years 29 days ago
Knowledge Discovery in Integrated Call Centers: A Framework for Effective Customer-Driven Marketing
As call centersbecomemorepervasive,the customersseek individualized service and greater attention. The call centers are becoming the contact centers - a one-stop, singleinterfacef...
Paul Xia
NAACL
2007
13 years 10 months ago
A High Accuracy Method for Semi-Supervised Information Extraction
Customization to specific domains of discourse and/or user requirements is one of the greatest challenges for today’s Information Extraction (IE) systems. While demonstrably eff...
Stephen Tratz, Antonio Sanfilippo
ICCBR
2003
Springer
14 years 2 months ago
Unifying Weighting and Case Reduction Methods Based on Rough Sets to Improve Retrieval
Case-Based Reasoning systems usually retrieve cases using a similarity function based on K-NN or some derivatives. These functions are sensitive to irrelevant or noisy features. We...
Maria Salamó, Elisabet Golobardes
CAISE
1997
Springer
14 years 29 days ago
Towards Method-Driven Trace Capture
Abstract: Traceability is a prerequisite for managing the evolution of (software) systems. Assuring overall traceability of a system development process, i.e., capturing and interr...
Klaus Pohl, Ralf Dömges, Matthias Jarke
SIGUCCS
2000
ACM
14 years 1 months ago
Automating Residence Hall Internet Signups
As colleges and universities are moving into the realm of providing Internet connections to the residence dormitories (ResNet), the local help desk is becoming the focal point for...
John R. Miller, Tom Peterson