Current perceptions of Instant Messaging (IM) use are based primarily on self-report studies. We logged thousands of (mostly) workplace IM conversations and evaluated their conver...
Ellen Isaacs, Alan Walendowski, Steve Whittaker, D...
This study analyzed rhythm and timing in 18 instant messenger (IM) conversations between one advisor and four graduate students (4 dyads), hypothesizing that individuals would sho...
We report an empirical study of a synchronous messaging application with group-oriented functionality designed to support teams in the workplace. In particular, the tool supports ...
Pandora is a tool for supporting the learning of first order natural deduction. It includes a help window, an interactive context sensitive tutorial known as the ‘‘e-tutor’â...
We report on a study (N=36) of user preferences for balancing awareness with privacy. Participants defined permissions for sharing of location, availability, calendar information ...