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CSCW
2006
ACM
15 years 9 months ago
Improving audio conferencing: are two ears better than one?
In this paper, we describe a range of audio problems that impact the effectiveness of audio conferences and detail the solutions we have devised to address these problems. We cond...
Nicole Yankelovich, Jonathan Kaplan, Joe Provino, ...
CSCW
2006
ACM
15 years 9 months ago
The practical indispensability of articulation work to immediate and remote help-giving
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
CSCW
2006
ACM
15 years 9 months ago
Designing task visualizations to support the coordination of work in software development
Software development tools primarily focus on supporting the technical work. Yet no matter the tools employed, the process followed, or the size of the team, important aspects of ...
Christine A. Halverson, Jason B. Ellis, Catalina D...
WIKIS
2006
ACM
15 years 9 months ago
Wikis of locality: insights from the open guides
In this paper we describe an emerging form of wikis - wikis of locality – that support physical rather than virtual communities. We draw on our experience as administrators of t...
Mark Gaved, Tom Heath, Marc Eisenstadt
GROUP
2005
ACM
15 years 9 months ago
Uncovering privacy attitudes and practices in instant messaging
We present an analysis of privacy attitudes and practices in Instant Messaging based on responses to an online questionnaire. On a 7point Likert scale, the reported concern about ...
Sameer Patil, Alfred Kobsa