Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon...
It has been shown that people encounter difficulties in using representations and devices designed to assist navigating unfamiliar terrain. Literature review and self-reported vis...
An important factor that impacts the effectiveness of security systems within an organization is the usability of security management tools. In this paper, we present a survey of ...
Pooya Jaferian, David Botta, Fahimeh Raja, Kirstie...
Tightly-coupled interaction is shared work in which each person's actions immediately and continuously influence the actions of others. Tightly-coupled collaboration is a hal...
We present results from a study examining the sensitivity of group navigation strategies to changes in route presentation on a shared mobile device. Two content-equivalent interfa...
Derek F. Reilly, Bonnie MacKay, Carolyn R. Watters...