This paper analyzes some of the factors that prevent knowledge construction and reuse in traditional library settings and describes VRef, an environment designed to provide users ...
In this paper we investigate the use of Latent Semantic Analysis (LSA), Critiquing Systems, and Knowledge Building to support computerbased teaching of English composition. We have...
Knowledge workers expend considerable effort managing fragmentation, characterized by constant switching among digital artifacts, when executing work activities. Activitycentric c...
Aruna D. Balakrishnan, Tara Matthews, Thomas P. Mo...
This paper presents a research project on the design of a cross-channel information management tool for knowledge workers: we focus on IT services professionals in a large enterpr...
Designing CSCW systems that support the widely varying needs of targeted users is difficult. There is no silver bullet technology that enables users to effectively collaborate wit...
Will Humphries, D. Scott McCrickard, Dennis C. Nea...