Knowledge management (KM) has been an increasing focus for both researchers and practitioners for more than a decade. The discussions generally have viewed the goal of KM as the a...
This paper argues for a return to fundamentals as we enter the new millennium. It argues that the field of Information Systems should no longer be distracted from its natural locu...
: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Every day, businesses are threatened by crises that could have been prevented or their impact lessened if only knowledge of causal and influencing factors were known and better ma...
Identifying, gathering, and maintaining information on the current, planned, and target states of the architecture of an enterprise is one major challenge of enterprise architectur...
Sabine Buckl, Florian Matthes, Christian M. Schwed...