There has been little research on end-user program development beyond the programming phase. Devising ways to address additional phases may be critical, because research shows tha...
Christine Wallace, Curtis R. Cook, Jay Summet, Mar...
The popularity of Service Oriented Computing (SOC) brings a large number of distributed, well-encapsulated and reusable services all over internet, and makes it possible to create...
Many studies have evaluated different uses of collaborative software. Typically, the research has focused on the shortcomings and, sometimes, the ways end users succeed or fail to...
David F. Redmiles, Hiroko Wilensky, Kristie Kosaka...
Quality of Experience (QoE) is the subjective judgment of the satisfaction an end user perceives from an application running over a given network topology and configuration. The in...
Active involvement of end users in the development of interactive systems is both highly recommended and highly challenging. This is particularly true in settings where the require...