The design of CSCW systems has often had its roots in ethnomethodological understandings of work and investigations of working settings. Increasingly, we are also seeing these ide...
Social agents have recently been more frequently used in the user interface. However, so far not many studies have been conducted on what impact such interfaces have on users beha...
One of the major problems in building large-scale distributed systems is to anticipate the performance of the eventual solution before it has been built. This problem is especiall...
Yan (Jenny) Liu, Ian Gorton, Anna Liu, Shiping Che...
Important design problems are raised in developing software for amateur users, a group distinguished here from novices. The authors argue that these design problems can be approac...
We have explored using neurophysiologic patterns as an approach for developing a deeper understanding of how teams collaborate when solving time-critical, complex real-world proble...
Ronald H. Stevens, Trysha Galloway, Chris Berka, M...