Reuse of existing code from class libraries and frameworks is often difficult because APIs are complex and the client code required to use the APIs can be hard to write. We obser...
In this paper, we describe an outline of “Procedure based help desk system”. Preparing enough amounts of contents for help desk system is important for constructing an efficie...
Topographic maps are an appealing exploratory instrument for discovering new knowledge from databases. During the past years, new types of Self Organizing Maps (SOM) were introduc...
Jonas Poelmans, Paul Elzinga, Stijn Viaene, Marc M...
We describe a task-based evaluation to determine whether multi-document summaries measurably improve user performance when using online news browsing systems for directed research...
Kathleen McKeown, Rebecca J. Passonneau, David K. ...
Abstract. Searching specialized collections, such as biomedical literature, typically requires intimate knowledge of a specialized terminology. Hence, it can be a disappointing exp...