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» The micro-structure of use of help
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AAAI
2006
13 years 9 months ago
LOCATE Intelligent Systems Demonstration: Adapting Help to the Cognitive Styles of Users
LOCATE is workspace layout design software that also serves as a testbed for developing and refining principles of adaptive aiding. This demonstration illustrates LOCATE's ab...
Jack L. Edwards, Greg Scott
WEBI
2005
Springer
14 years 1 months ago
Providing Expert Advice by Analogy for On-Line Help
One of the principal problems of online help is the mismatch between the specialized knowledge and technical vocabulary of experts who are providing the help, and the relative naÃ...
Henry Lieberman, Ashwani Kumar
SIGUCCS
2000
ACM
14 years 17 hour ago
Knowledgebase Integration with a 24-hour Help Desk
The University of Pittsburgh's Computing Services and Systems Development organization is focused on the needs of the faculty and student population, totaling nearly 40,000 u...
Jay Graham, Brian K. Hart
ICSE
2005
IEEE-ACM
14 years 7 months ago
Helping users avoid bugs in GUI applications
In this paper, we propose a method to help users avoid bugs in GUI applications. In particular, users would use the application normally and report bugs that they encounter to pre...
Amir Michail, Tao Xie
VL
2006
IEEE
106views Visual Languages» more  VL 2006»
14 years 1 months ago
Relo: Helping Users Manage Context during Interactive Exploratory Visualization of Large Codebases
As software systems grow in size and use more third-party libraries and frameworks, the need for developers to understand unfamiliar large codebases is rapidly increasing. In this...
Vineet Sinha, David R. Karger, Rob Miller