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SIGDOC
1997
ACM
13 years 11 months ago
CogentHelp: A Tool for Authoring Dynamically Generated Help for Java GUIs
CogentHelp is a prototype tool for authoring dynamically generated on-line help for applications with graphical user interfaces (GUIs) built using the tract Windowing Toolkit (AWT...
David E. Caldwell, Michael White
ANLP
1997
148views more  ANLP 1997»
13 years 9 months ago
CogentHelp: NLG meets SE in a tool for authoring dynamically generated on-line help
CogentHelp is a prototype tool for authoring dynamicallygenerated on-line help for applications with graphical user interfaces, embodying the "evolution-friendly" proper...
Michael White, David E. Caldwell
SIGDOC
2009
ACM
14 years 2 months ago
The micro-structure of use of help
To see whether, from the user’s standpoint, muddling through with trial-and-error exploration of the interface actually works as well as consulting help, we analyzed video recor...
David G. Novick, Oscar D. Andrade, Nathaniel Bean
SIGDOC
2009
ACM
14 years 2 months ago
The macro-structure of use of help
Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...
Oscar D. Andrade, Nathaniel Bean, David G. Novick
ITS
2010
Springer
163views Multimedia» more  ITS 2010»
14 years 12 days ago
Using Problem-Solving Context to Assess Help Quality in Computer-Mediated Peer Tutoring
Collaborative activities, like peer tutoring, can be beneficial for student learning, but only when students are supported in interacting effectively. Constructing intelligent tuto...
Erin Walker, Sean Walker, Nikol Rummel, Kenneth R....