CogentHelp is a prototype tool for authoring dynamically generated on-line help for applications with graphical user interfaces (GUIs) built using the tract Windowing Toolkit (AWT...
CogentHelp is a prototype tool for authoring dynamicallygenerated on-line help for applications with graphical user interfaces, embodying the "evolution-friendly" proper...
To see whether, from the user’s standpoint, muddling through with trial-and-error exploration of the interface actually works as well as consulting help, we analyzed video recor...
Users of help systems often complain that they do not find them useful; while they still use help at least occasionally, they resort to other problem-solving strategies. In this p...
Collaborative activities, like peer tutoring, can be beneficial for student learning, but only when students are supported in interacting effectively. Constructing intelligent tuto...
Erin Walker, Sean Walker, Nikol Rummel, Kenneth R....