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CIKM
2008
Springer
13 years 9 months ago
Identification of class specific discourse patterns
In this paper we address the problem of extracting important (and unimportant) discourse patterns from call center conversations. Call centers provide dialog based calling-in supp...
Anup Chalamalla, Sumit Negi, L. Venkata Subramania...
NAACL
2010
13 years 5 months ago
An Unsupervised Aspect-Sentiment Model for Online Reviews
With the increase in popularity of online review sites comes a corresponding need for tools capable of extracting the information most important to the user from the plain text da...
Samuel Brody, Noemie Elhadad
KDD
2012
ACM
168views Data Mining» more  KDD 2012»
11 years 10 months ago
Mining contentions from discussions and debates
Social media has become a major source of information for many applications. Numerous techniques have been proposed to analyze network structures and text contents. In this paper,...
Arjun Mukherjee, Bing Liu 0001
EKNOW
2010
13 years 2 months ago
Workshop-Based Risk Assessment for the Definition of Secure Business Processes
Nowadays, industry and governments are faced with an increasing number of varying threats concerning the security of their valuable business processes. Due to the vast damage pote...
Thomas Neubauer, Markus Pehn
DOLAP
2004
ACM
14 years 29 days ago
Beyond data warehousing: what's next in business intelligence?
During the last ten years the approach to business management has deeply changed, and companies have understood the importance of enforcing achievement of the goals defined by the...
Matteo Golfarelli, Stefano Rizzi, Iuris Cella