Process mining techniques allow for extracting information from event logs. For example, the audit trails of a workflow management system or the transaction logs of an enterprise ...
Current trends in collaborative business emphasize the importance of business process support within and between organizations. These process participants are increasingly distrib...
In Software Product Lines (SPLs), product configuration is a decision-making process in which a group of stakeholders choose features for a product. Unfortunately, current configu...
In this paper we present research works we are addressing in EU4ALL project (IST-2006-034778) to enable Higher Education (HE) institutions to support and attend the accessibility ...
Flexible workflow systems are needed for processes that need consistency as well as flexibility (e.g., personalized client interactions). A methodology for designing flexible serv...