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DIS
2001
Springer
14 years 12 days ago
Computational Discovery of Communicable Knowledge: Symposium Report
Abstract. The Symposium on Computational Discovery of Communicable Knowledge was held from March 24 to 25, 2001, at Stanford University. Fifteen speakers reviewed recent advances i...
Saso Dzeroski, Pat Langley
GROUP
2009
ACM
14 years 2 months ago
Cluestr: mobile social networking for enhanced group communication
Recent technological advances foster the spreading of social software in the mobile domain. Hence, future usage patterns of mobile devices will involve more group interaction. Whi...
Reto Grob, Michael Kuhn 0002, Roger Wattenhofer, M...
EUROISI
2008
13 years 9 months ago
An Information Theory Approach to Identify Sets of Key Players
This paper presents an application of information theory to identify sets of key players in social networks. First, we define two entropy measures that we use to analyze the struct...
Daniel Ortiz Arroyo, Dil Muhammad Akbar Hussain
CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
WWW
2010
ACM
14 years 2 months ago
Inferring relevant social networks from interpersonal communication
Researchers increasingly use electronic communication data to construct and study large social networks, effectively inferring unobserved ties (e.g. i is connected to j) from obs...
Munmun De Choudhury, Winter A. Mason, Jake M. Hofm...