One of the most challenging issues in managing the large and diverse data available on the World Wide Web is the design of interactive systems to organize and represent information...
When designing questionnaires there is a tradition of including items with both positive and negative wording to minimize acquiescence and extreme response biases. Two disadvantag...
Companies seeking to achieve significant benefits through e-business need to create an effective and usable web presence to ensure successful interaction and communication with th...
Testing of usability could perhaps be more accurately described as testing of learnability. We know more about the problems of novice users than we know of the problems of experie...
Level of Web experience is often a factor for which researchers attempt to control while conducting experimental studies on Web usability. It is typically measured by some means o...
Ann Chadwick-Dias, Donna P. Tedesco, Thomas S. Tul...