In this paper we propose to include two up-to-date separate concepts, namely social computing and usability metrics, in intelligent interaction agents to enhance a user-centred, ad...
measuring the product's "lower abstraction attributes."5 We see attributes as measurable properties of an entity--here, a Web application--and propose using a qualit...
The present study explores potential usability gaps when users switch from a familiar to an unfamiliar mobile phone interface. A within-subject experiment was performed in which n...
Patterns, which are based on in-depth practical experience, can be instructing for the design of groupware applications as sociotechnical systems. On the basis of a summary of the...
Thomas Herrmann, Marcel Hoffmann, Isa Jahnke, Andr...
Deep processing of natural language requires large scale lexical resources that have sufficient coverage at a sufficient level of detail and accuracy (i.e. both recall and precisi...