This paper reports on the results of the Fifth International Workshop on Object-Oriented Reengineering in Oslo on June 15, 2004. It enumerates the presentations made, classifies t...
In most cases safety stock is determined based on the variability of the demand and lead time. The focus has been on the statistics and past performance, and the existing framewor...
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
While software is becoming decomposed in more and more finegrained entities, the interactions amongst those become of major importance. While methodologies for building such compon...
Churn has been identified as an important issue in a wide range of industries. In social networks, churn represents a significant risk for the health and functioning of communities...