End users are often frustrated by unexpected problems while using networked software, leading to frustrated calls to the help desk seeking solutions. However, trying to locate the...
Krist Wongsuphasawat, Pornpat Artornsombudh, Bao N...
: Support for work practice is better conceptualised as support for activity taking place in a multidimensional space than as prescription of temporal task sequences. The notion of...
End-user programmers’ code is notoriously buggy. This problem is amplified by the increasing complexity of end users’ programs. To help end users catch errors early and reliab...
Valentina Grigoreanu, Margaret M. Burnett, George ...
Abstract. This paper shows how a formal method in the form of Coloured Petri Nets (CPNs) and the supporting CPN Tools have been used in the development of the Course of Action Sche...
Lars Michael Kristensen, Peter Mechlenborg, Lin Zh...
Abstract. This paper examines the empirical findings of a study of the work and cooperation taking place within and between the home help service and home health care in a Swedish ...