Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
Abstract. Since more and more Web sites, especially sites of retailers, offer automatic recommendation services using Web usage mining, evaluation of recommender algorithms has bec...
Photographs have significant social roles. For example, they help families and friends to preserve an affective link and provide a support for communication. The increasing popular...
Distributed systems are inherently complex, and therefore difficult to design and develop. Experience shows that new technologies—such as components, aspects, and application f...
This paper proposes a framework for personalisation of mobile services called Web Services Personalisation Framework (WSPF). The framework is based on the Service-Oriented Archite...