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» Tool Support for Helping the Use of Frameworks
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FLAIRS
2003
13 years 8 months ago
Lessons Learned using CBR for Customer Support
Three CBR systems were created to improve customer support at General Electric Appliances. The first tool helped call takers answer customers’ questions by using a case base of ...
William Cheetham
KDD
2002
ACM
196views Data Mining» more  KDD 2002»
14 years 8 months ago
Comparing Two Recommender Algorithms with the Help of Recommendations by Peers
Abstract. Since more and more Web sites, especially sites of retailers, offer automatic recommendation services using Web usage mining, evaluation of recommender algorithms has bec...
Andreas Geyer-Schulz, Michael Hahsler
HUC
1999
Springer
13 years 11 months ago
A Digital Photography Framework Supporting Social Interaction and Affective Awareness
Photographs have significant social roles. For example, they help families and friends to preserve an affective link and provide a support for communication. The increasing popular...
Olivier Liechti, Tadao Ichikawa
EDOC
2003
IEEE
14 years 24 days ago
How MDA Can Help Designing Component- and Aspect-based Applications
Distributed systems are inherently complex, and therefore difficult to design and develop. Experience shows that new technologies—such as components, aspects, and application f...
Lidia Fuentes, Mónica Pinto, Antonio Vallec...
MDM
2007
Springer
160views Communications» more  MDM 2007»
14 years 1 months ago
A Framework and Tool for Personalisation of Mobile Services Using Semantic Web
This paper proposes a framework for personalisation of mobile services called Web Services Personalisation Framework (WSPF). The framework is based on the Service-Oriented Archite...
Ivar Jørstad, Do Van Thanh