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SIGUCCS
2000
ACM
14 years 1 months ago
Training... A Key to Better Help Desk Consultants
The quality of student consultants and their development through training and education are major factors in determining long-term effectiveness of university Help Desk. To hire a...
Anna Maria Perez, Andrea J. Moore
HICSS
1999
IEEE
153views Biometrics» more  HICSS 1999»
14 years 1 months ago
Search Patterns in Hypertext Exhibits
As access to hypermedia documents becomes generally available, it becomes increasingly important to understand how casual users search for information. We have studied search patt...
Joan C. Nordbotten, Svein Nordbotten
EUROMICRO
1998
IEEE
14 years 1 months ago
Experiments with MHEG Player/Studio: An Interactive Hypermedia Visualization and Authoring System
With the growing needs of information sharing and exchange, MHEG-6(Multimedia Hypermedia information coding Expert Group - part 6) standard is defined so as to provide the interna...
Seungtaek Oh, Yung Yi, Seunghoon Jeong, Yanghee Ch...
ELPUB
1998
ACM
14 years 1 months ago
Towards an Information-Rich Society? Or an Information-Overloaded One? (Is the Media Becoming More Important Than the Message?)
The rapid growth in all forms of electronic publishing is creating many new problems – both technical and socio-economic. This paper examines some of these from three different ...
T. M. R. Ellis
VL
1996
IEEE
117views Visual Languages» more  VL 1996»
14 years 27 days ago
Tactile Programming: A Unified Manipulation Paradigm Supporting Program Comprehension, Composition and Sharing
Although visual programming techniques have been used to lower the threshold of programming for end users, they are not sufficient for creating end user programming environments t...
Alexander Repenning, James Ambach