We conducted an empirical study to better understand collaborative information visualization. We found that a system that offered fewer options for visualizations yielded more cor...
Designing information architecture for complex websites requires understanding user information needs and mental models in that domain. Personas, or user archetypes, created for s...
One of the most pressing usability issues in the design of large web sites is that of the organization of search results. A previous study on a moderate-sized web site indicated t...
Jennifer English, Marti A. Hearst, Rashmi R. Sinha...
Children want to find information about their world, but there are barriers to finding what they seek. Young people have varying abilities to formulate complex queries and compreh...
Allison Druin, Elizabeth Foss, Hilary Hutchinson, ...
We may view documents, not only as “containers” for information, but also as active participants in organizing and sustaining communities. This paper discusses our experiences...