Online communities can help people form productive relationships. Unfortunately, this potential is not always fulfilled: many communities fail, and designers don't have a sol...
Pamela J. Ludford, Dan Cosley, Dan Frankowski, Lor...
This paper presents a modified diary study that investigated how people performed personally motivated searches in their email, in their files, and on the Web. Although earlier st...
Jaime Teevan, Christine Alvarado, Mark S. Ackerman...
Synchronous remote usability studies can be a convenient and cost-effective alternative to conventional local usability studies. Although they are common in the field, there has b...
We developed and evaluated seven interfaces for integrating semantic category information with Web search results. List interfaces were based on the familiar ranked-listing of sea...
The credibility of web sites is becoming an increasingly important area to understand. To expand knowledge in this domain, we conducted an online study that investigated how diffe...
B. J. Fogg, Jonathan Marshall, Othman Laraki, Alex...