Inter-business collaborative contexts prefigure a distributed scenario where companies organize and coordinate themselves to develop common and shared opportunities. Traditional b...
The paper explores the nature of professional intellect and the requirements for managing it, an area acknowledged as being under-researched. Five case studies in the professional ...
IT infrastructures coupled with BPR initiatives have the potential of supporting and enabling new organizational forms and helping firms face the challenges of globalization. The ...
: Communication processes have become increasingly important in modern working life. Organizations invest a surprisingly high amount of financial resources and employee work time i...
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...