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ICSM
2008
IEEE
14 years 2 months ago
Retrieving relevant reports from a customer engagement repository
Customers of modern enterprise applications commonly engage the vendor of the application for onsite troubleshooting and fine tuning of large deployments. The results of these eng...
Dharmesh Thakkar, Zhen Ming Jiang, Ahmed E. Hassan...
TAMODIA
2007
13 years 9 months ago
Exploring Usability Needs by Human-Computer Interaction Patterns
Abstract. Covering quality aspects such as usability through the software development life cycle is challenging. These “-ilities” are generally difficult to grasp and usually ...
Markus Specker, Ina Wentzlaff
UIST
2010
ACM
13 years 5 months ago
Mixture model based label association techniques for web accessibility
An important aspect of making the Web accessible to blind users is ensuring that all important web page elements such as links, clickable buttons, and form fields have explicitly ...
Muhammad Asiful Islam, Yevgen Borodin, I. V. Ramak...
ELPUB
2006
ACM
14 years 1 months ago
Modelling a Layer for Real-Time Management of Interactions in Web Based Distance Learning
In the last few years, the University of Aveiro, Portugal, has been offering several distance learning courses over the Web, using e-learning platforms. Experience showed that dif...
Carlos Sousa Pinto, Fernando M. S. Ramos
CAISE
2004
Springer
14 years 1 months ago
An Approach to the Enterprise Integration
This paper describes the evolution and the results of the research work carried out by the IRIS group in the field of enterprise integration. This research work began with the ARD...
Ricardo Chalmeta, Reyes Grangel, Cristina Campos, ...