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» Towards a Design Methodology for Decision Support Systems
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SOFSEM
2010
Springer
14 years 6 months ago
Lessons in Software Evolution Learned by Listening to Smalltalk
The biggest challenge facing software developers today is how to gracefully evolve complex software systems in the face of changing requirements. We clearly need software systems t...
Oscar Nierstrasz, Tudor Gîrba
ICNS
2007
IEEE
14 years 3 months ago
A Case Study-based Performance Evaluation Framework for CSCF Processes on a Blade-Server
Abstract— The study of protocol behavior and traffic characteristics in a simulated environment is commonly supported by ad-hoc or general purpose simulators (e.g., Opnet, NS-2)...
Preetam Ghosh, Nirmalya Roy, Kalyan Basu, Sajal K....
KDD
2008
ACM
142views Data Mining» more  KDD 2008»
14 years 9 months ago
Efficient ticket routing by resolution sequence mining
IT problem management calls for quick identification of resolvers to reported problems. The efficiency of this process highly depends on ticket routing--transferring problem ticke...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
ENTER
2008
Springer
13 years 11 months ago
Adaptive Recommender Systems for Travel Planning
Conversational recommender systems have been introduced in Travel and Tourism applications in order to support interactive dialogues which assist users in acquiring their goals, e...
Tariq Mahmood, Francesco Ricci, Adriano Venturini,...
CIA
2004
Springer
14 years 2 months ago
On the Impact of Agent Communication Languages on the Implementation of Agent Systems
Abstract. Today’s software platforms that support the construction of agent systems in accordance with the FIPA specifications essentially provide enabling infrastructure servic...
Juan Manuel Serrano, Sascha Ossowski