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» Towards a Design Methodology for Decision Support Systems
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JCDL
2004
ACM
134views Education» more  JCDL 2004»
14 years 2 months ago
Exploring the relationship between personal and public annotations
Today people typically read and annotate printed documents even if they are obtained from electronic sources like digital libraries. If there is a reason for them to share these p...
Catherine C. Marshall, A. J. Bernheim Brush
WWW
2006
ACM
14 years 9 months ago
Large-scale text categorization by batch mode active learning
Large-scale text categorization is an important research topic for Web data mining. One of the challenges in large-scale text categorization is how to reduce the amount of human e...
Steven C. H. Hoi, Rong Jin, Michael R. Lyu
WSC
2007
13 years 11 months ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
HICSS
2005
IEEE
159views Biometrics» more  HICSS 2005»
14 years 2 months ago
A Repeatable Collaboration Process for Usability Testing
Evaluating the usability of an application is a crucial activity in systems development projects. It is often done collaboratively, involving groups of current or future users, us...
Gert-Jan de Vreede, Ann L. Fruhling, Anita Chakrap...
FOCS
2002
IEEE
14 years 2 months ago
Protocols and Impossibility Results for Gossip-Based Communication Mechanisms
In recent years, gossip-based algorithms have gained prominence as a methodology for designing robust and scalable communication schemes in large distributed systems. The premise ...
David Kempe, Jon M. Kleinberg