Abstract. This article wants to address the need for a research effort and framework that studies and embraces the novel, difficult but crucial issues of adaptation of knowledge r...
: The development of the tools of Business Process Management (BPM) arises from the spread of the notion of process in the management universe. The application of BPM to strategic ...
This paper explores the emerging paradigm of business-driven development, which presupposes a methodology for developing IT solutions that directly satisfy business requirements a...
The design of virtual workplaces that can support virtual work processes has traditionally been either ad-hoc, or has been influenced by the top-down approaches, such as ‘virtua...
: The development of Customer Relationship Management (CRM) capabilities by incrementally sourcing and combining “best of breed” services from different providers is a key leve...