Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Abstract Although most workflow management systems nowadays offer graphical editors for process modeling, the learning curve is still too steep for users who are unexperienced in p...
Abstract. Current research in context-awareness is biased toward low-level context information. High-level context information, however, poses several challenges to context managem...
Abstract: Enterprise architecture management is based on a holistic view on the enterprise addressing business and IT aspects in an integrated manner. EA management is a process to...
Sabine Buckl, Florian Matthes, Wolfgang Renz, Chri...
In this work, we focus on managing scientific environmental data, which are measurement readings collected from wireless sensors. In environmental science applications, raw sensor...