The research presented in the literature thus far on process deviations, inconsistencies and general nonconformance have all been very generic, process wide methodologies. Their a...
Compliance with privacy legislation is a primary concern for health care institutions that are building information systems support for their business processes. This paper descri...
In this paper we raise the concept of Work-Integrated Learning (WIL) as a means of supporting activities of competence development and learning in organisations. In order to illus...
Electronic procurement has been widely embraced by governments seeking the administrative efficiencies and cost reductions experienced in the private sector. The enthusiastic resp...
Although extensive literature on BPR is available, there is still a lack of concrete guidance on actually changing processes for the better. In this paper we propose and detail out...
Mariska Netjes, Selma Limam Mansar, Hajo A. Reijer...