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SIGUCCS
2000
ACM
14 years 3 months ago
Creating a Help Center from Scratch: A Recipe for Success
Creating a university Help Center from scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing softw...
Patrick McKoen
SIGUCCS
2000
ACM
14 years 3 months ago
Remedial Help Desk 101 at Florida State University
The User Services division of the Office of Technology Integration is the "safety net" for computer support at Florida State University (FSU). Areas of support include t...
Diana Orrick, Jeff Bauer, Ernest McDuffie
SIGIR
2010
ACM
14 years 2 months ago
Proximity-based opinion retrieval
Blog post opinion retrieval aims at finding blog posts that are relevant and opinionated about a user’s query. In this paper we propose a simple probabilistic model for assigni...
Shima Gerani, Mark James Carman, Fabio Crestani
CLEF
2006
Springer
14 years 2 months ago
MSRA Columbus at GeoCLEF 2006
This paper describes the participation of Columbus Project of Microsoft Research Asia (MSRA) in the GeoCLEF 2006 (a cross-language geographical retrieval track which is part of Cr...
Zhisheng Li, Chong Wang 0002, Xing Xie, Xufa Wang,...
ECAI
2006
Springer
14 years 2 months ago
Auction Mechanisms for Efficient Advertisement Selection on Public Displays
Public electronic displays can be used as an advertising medium when space is a scarce resource, and it is desirable to expose many adverts to as wide an audience as possible. Alth...
Terry R. Payne, Esther David, Nicholas R. Jennings...