327 search results - page 23 / 66 » Transactional Service Level Agreement |
RE
2010
Springer
13 years 2 months ago
2010
Springer
Today, companies are required to be in control of their IT assets, and to provide proof of this in the form of independent IT audit reports. However, many companies have outsourced...
JECR
2000
13 years 7 months ago
2000
The purpose of this paper consists in establishing the model for the supply-demand interaction in the age of electronic commerce. First of all, the study uses the individual objec...
NOMS
2000
IEEE
13 years 12 months ago
2000
IEEE
This paper proposes a novel approach for managing IP-based services and applications, reflecting the authors’ experience with the IBM Global Network. It describes how one can e...
CASCON
2008
13 years 9 months ago
2008
Service Level Agreements (SLAs) define the level of service that a service provider must deliver. An SLA is a contract between service provider and consumer, and includes appropri...
DSS
2008
13 years 7 months ago
2008
Outsourcing of complex IT infrastructure to IT service providers has increased substantially during the past years. IT service providers must be able to fulfil their service-qualit...