Mobile Customer Relationship Management (CRM) services seem to have all the characteristics commonly associated to successful mobile services and have accordingly been predicted a...
Giovanni Camponovo, Yves Pigneur, Andrea Rangone, ...
Business process management (BPM) is an approach which empowers companies to react flexibly to new market situations. The main goal of BPM is to improve efficiency and effectivenes...
Educational data mining is an emerging discipline, concerned with developing methods for exploring the unique types of data that come from the educational context. This work is a ...
Business has been highlighted as a one of the critical dimensions of software product line engineering. This paper’s main contribution is to increase the understanding of the in...
The number of BPM products available has increased substantially in the last years, so that choosing among these products became a difficult task for potential BPM users. This pape...