This paper describes an ongoing research project aiming to find design implications for information technology supporting police patrol work. A field study of approximately 300 ho...
Does crowdsourcing work for web security? While the herculean task of evaluating hundreds of millions of websites can certainly benefit from the wisdom of crowds, skeptics questi...
While tourism presents considerable potential for the use of new mobile technologies, we currently have little understanding of how tourists organise their activities or of the pro...
: The link between security engineering and systems engineering exists at the earliest stage of systems development, and, as a whole, there is sufficient evidence to suggest the di...
This paper describes a mixed method, empirical analysis of conversation reuse in an online technical support community. I find that the same characteristics that make the conversa...