Based on our recent work on the development of a trust model for recommender agents and a qualitative survey, we explore the potential of building users’ trust with explanation ...
This paper investigates how human warmth and sociability (social presence) can be integrated through the Web interface to positively impact online trust. An empirical study was und...
Interacting with intelligent systems in general and ambient intelligent systems in particular, requires that these systems have the ability to build a trust relationship with the u...
Context-aware intelligent systems employ implicit inputs, and make decisions based on complex rules and machine learning models that are rarely clear to users. Such lack of system...
Explanation requires a dialogue. Users must be allowed to ask questions about previously given explanations. However, building an interface that allows users to ask follow-up ques...