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SIGUCCS
2000
ACM
13 years 12 months ago
Ills Cured with a Dose of Remedy
We presented a paper in Denver that addressed our Remedy design process. At that time we talked about our current development process, but we hadn't implemented the product a...
Michael Critchfield, Michael Murray
CIKM
2007
Springer
13 years 11 months ago
A fast unified optimal route query evaluation algorithm
We investigate the problem of how to evaluate, fast and efficiently, classes of optimal route queries on a massive graph in a unified framework. To evaluate a route query effectiv...
Edward P. F. Chan, Jie Zhang
EENERGY
2010
13 years 11 months ago
Towards energy-aware scheduling in data centers using machine learning
As energy-related costs have become a major economical factor for IT infrastructures and data-centers, companies and the research community are being challenged to find better an...
Josep Lluis Berral, Iñigo Goiri, Ramon Nou,...
ICSM
1995
IEEE
13 years 11 months ago
Discovering relationships between service and customer satisfaction
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
Michael Buckley, Ram Chillarege
CEAS
2008
Springer
13 years 9 months ago
The Effectiveness of Whitelisting: a User-Study
We believe this paper is the first extensive user-study of whitelisting email addresses. While whitelists are common in social networking and instant messaging (e.g., buddylists),...
David Erickson, Martin Casado, Nick McKeown