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CIMCA
2005
IEEE
13 years 9 months ago
Customised Customer Support Using a Soft Computing Approach
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
SIGMOD
2008
ACM
116views Database» more  SIGMOD 2008»
14 years 8 months ago
SPADE: the system s declarative stream processing engine
In this paper, we present Spade - the System S declarative stream processing engine. System S is a large-scale, distributed data stream processing middleware under development at ...
Bugra Gedik, Henrique Andrade, Kun-Lung Wu, Philip...
HPDC
2010
IEEE
13 years 9 months ago
Data parallelism in bioinformatics workflows using Hydra
Large scale bioinformatics experiments are usually composed by a set of data flows generated by a chain of activities (programs or services) that may be modeled as scientific work...
Fábio Coutinho, Eduardo S. Ogasawara, Danie...
JUCS
2008
177views more  JUCS 2008»
13 years 7 months ago
An Improved Multi-Agent Simulation Methodology for Modelling and Evaluating Wireless Communication Systems Resource Allocation A
: Multi-Agent Systems (MAS) constitute a well known approach in modelling dynamical real world systems. Recently, this technology has been applied to Wireless Communication Systems...
P. M. Papazoglou, Dimitris A. Karras, Rallis C. Pa...
SIGMOD
2009
ACM
190views Database» more  SIGMOD 2009»
14 years 8 months ago
Augmented social cognition: using social web technology to enhance the ability of groups to remember, think, and reason
We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.co...
Ed H. Chi