This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
In this paper, we present Spade - the System S declarative stream processing engine. System S is a large-scale, distributed data stream processing middleware under development at ...
Large scale bioinformatics experiments are usually composed by a set of data flows generated by a chain of activities (programs or services) that may be modeled as scientific work...
: Multi-Agent Systems (MAS) constitute a well known approach in modelling dynamical real world systems. Recently, this technology has been applied to Wireless Communication Systems...
P. M. Papazoglou, Dimitris A. Karras, Rallis C. Pa...
We are experiencing a new Social Web, where people share, communicate, commiserate, and conflict with each other. As evidenced by systems like Wikipedia, twitter, and delicious.co...