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» Understanding Social Networks Using Formal Concept Analysis
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CSCW
2006
ACM
14 years 1 months ago
Email overload at work: an analysis of factors associated with email strain
Almost every office worker can relate to feelings of email overload and stress, but in reality the concept of email strain is not well understood. In this paper, we describe a lar...
Laura A. Dabbish, Robert E. Kraut
CORR
2010
Springer
82views Education» more  CORR 2010»
13 years 7 months ago
Expansion and Search in Networks
Borrowing from concepts in expander graphs, we study the expansion properties of real-world, complex networks (e.g. social networks, unstructured peer-to-peer or P2P networks) and...
Arun S. Maiya, Tanya Y. Berger-Wolf
ICDCS
2007
IEEE
13 years 11 months ago
Understanding Instant Messaging Traffic Characteristics
Instant messaging (IM) has become increasingly popular due to its quick response time, its ease of use, and possibility of multitasking. It is estimated that there are several mil...
Zhen Xiao, Lei Guo, John M. Tracey
BPM
2004
Springer
167views Business» more  BPM 2004»
14 years 28 days ago
Mining Social Networks: Uncovering Interaction Patterns in Business Processes
Increasingly information systems log historic information in a systematic way. Workflow management systems, but also ERP, CRM, SCM, and B2B systems often provide a so-called “ev...
Wil M. P. van der Aalst, Minseok Song
CSCW
2010
ACM
14 years 4 months ago
Is it really about me?: message content in social awareness streams
In this work we examine the characteristics of social activity and patterns of communication on Twitter, a prominent example of the emerging class of communication systems we call...
Mor Naaman, Jeffrey Boase, Chih-Hui Lai