Email is one of the most prevalent communication tools today, and solving the email overload problem is pressingly urgent. A good way to alleviate email overload is to automatical...
Inter-organizational projects involve the creation, modification and management of content. Unless carefully handled, these overheads can cause the loss of mutual understanding. ...
In email-based discussion lists (DLs), messages resident in archives, email clients and elsewhere are persistent. One way of examining persistent messages is through the eyes of l...
incompatibility. We introduce Mona, an operational email system embodying this automatic approach. Mona establishes conversation context independently of user actions through the ...
Email-based activity management systems promise to give users better tools for managing increasing volumes of email, by organizing email according to a user’s activities. Curren...