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WWW
2007
ACM
14 years 8 months ago
Compare&contrast: using the web to discover comparable cases for news stories
Comparing and contrasting is an important strategy people employ to understand new situations and create solutions for new problems. Similar events can provide hints for problem s...
Jiahui Liu, Earl Wagner, Larry Birnbaum
SIGIR
2008
ACM
13 years 7 months ago
On profiling blogs with representative entries
With an explosive growth of blogs, information seeking in blogosphere becomes more and more challenging. One example task is to find the most relevant topical blogs against a give...
Jinfeng Zhuang, Steven C. H. Hoi, Aixin Sun
CIKM
2009
Springer
14 years 2 months ago
Group CRM: a new telecom CRM framework from social network perspective
The structure of customer communication network provides us a natural way to understand customers’ relationships. Traditional customer relationship management (CRM) methods focu...
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
ER
2007
Springer
146views Database» more  ER 2007»
13 years 11 months ago
Achieving, Satisficing, and Excelling
Abstract. Definitions of the concepts derived from the goal concept (including functional and nonfunctional goal, hardgoal, and softgoal) used in requirements engineering are discu...
Ivan Jureta, Stéphane Faulkner, Pierre-Yves...
SIGIR
2010
ACM
13 years 5 months ago
EUSUM: extracting easy-to-understand english summaries for non-native readers
In this paper we investigate a novel and important problem in multi-document summarization, i.e., how to extract an easy-tounderstand English summary for non-native readers. Exist...
Xiaojun Wan, Huiying Li, Jianguo Xiao