: Using a knowledge management perspective, this paper investigates new and efficient ways of applying intelligent agents to e-business customer relationship management. Intelligen...
Every day, businesses are threatened by crises that could have been prevented or their impact lessened if only knowledge of causal and influencing factors were known and better ma...
Identifying, gathering, and maintaining information on the current, planned, and target states of the architecture of an enterprise is one major challenge of enterprise architectur...
Sabine Buckl, Florian Matthes, Christian M. Schwed...
An information ecology provides a conceptual framework to consider data, the creation of knowledge, and the flow of information within a multidimensional context. This paper, repor...
Abstract. The management of modern telecommunications networks must satisfy ever-increasing operational demands. We propose a study for the improvement of intelligent administratio...