This study examines the acceptance and usability of an animated conversational agent designed to establish longterm relationships with older, mostly minority adult users living in...
Timothy W. Bickmore, Lisa Caruso, Kerri Clough-Gor...
Starpoint Solutions was contracted by a major North American bank to design, develop, and usability test a series of five Web-based, interactive lessons teaching low- to middle-in...
Think-aloud testing is a widely employed usability evaluation method, yet its use in practice is rarely studied. We report an explorative study of 14 think-aloud sessions, the aud...
Inspection techniques are widely used during systems design as a supplement to empirical evaluations of usability. Psychology-based inspection techniques could give important insi...
Abstract. Policies, sets of rules that govern permission to access resources, have long been used in computer security and online privacy management; however, the usability of auth...
Robert W. Reeder, Clare-Marie Karat, John Karat, C...